Privacy & Data

ace67 Privacy
Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data ace67 collects, why we collect it, how we use it, and what rights you have over your own information. We've written it to be clear and straightforward — no legal jargon where plain language will do.

Last Updated: January 2025 Data Protected
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How ace67 Handles Your Data

Six core commitments that define how ace67 approaches your privacy. The full policy details follow below.

We Only Collect What We Need

ace67 collects personal data only when there is a clear and legitimate reason to do so. We don't gather information just because we can. Every data point we hold on you has a specific purpose — running your account, processing your payments, or keeping the platform secure.

We Never Sell Your Data

ace67 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used to operate your ace67 account and improve the platform — nothing else. This is a firm commitment, not a conditional one.

Your Data Is Kept Secure

ace67 uses industry-standard encryption and security measures to protect your personal data from unauthorised access, disclosure, or loss. Our systems are regularly reviewed and updated to maintain a high level of data security for every player on the platform.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data held by ace67 at any time. We make it straightforward to exercise these rights — just contact our support team and we will respond within a reasonable timeframe.

We Don't Keep Data Longer Than Necessary

ace67 retains your personal data only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.

Transparent About Third Parties

Where ace67 shares data with third-party service providers — such as payment processors or identity verification services — we are transparent about who those parties are and why the sharing is necessary. All third parties are required to handle your data in accordance with applicable privacy standards.


1 Who We Are

ace67 ("we", "us", "our", "the platform") operates the online gaming platform available at ace67.games. We are the data controller responsible for the personal information you provide when you register and use the ace67 platform.

This Privacy Policy applies to all personal data collected through the ace67 website, mobile application, and any related services. It should be read alongside the ace67 Terms and Conditions, which govern your use of the platform as a whole.

Data Controller Contact: If you have any questions about how ace67 handles your personal data, you can reach us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

2 Data We Collect

ace67 collects personal data in several ways — directly from you when you register or use the platform, automatically as you interact with our services, and occasionally from third-party sources such as identity verification providers. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal transactions
Gaming Data Bets placed, games played, win/loss history, session duration Automatically recorded during platform use
Technical Data IP address, device type, browser, operating system Automatically collected via cookies and server logs
Communications Data Support chat logs, emails sent to ace67 Customer support interactions

ace67 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where strictly required for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion).

3 How We Use Your Data

ace67 uses your personal data for the following purposes. We only use your data in ways that are consistent with the reason it was originally collected:

  • Account Management: To create, maintain, and manage your ace67 account, including verifying your identity and processing your registration.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records of all transactions on your account.
  • Platform Operation: To deliver the games, promotions, and services available on ace67, and to personalise your experience on the platform.
  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited activities on ace67.
  • Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and responsible gaming obligations.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the ace67 support team.
  • Platform Improvement: To analyse how players use ace67 and to improve the platform's performance, design, and game offering.
  • Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk, in order to offer appropriate support and intervention tools.
Marketing: ace67 may send you promotional communications about bonuses and new games if you have opted in to receive them. You can opt out at any time by updating your communication preferences in your account settings or by contacting support.

4 Legal Basis for Processing

ace67 processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

  • Contract Performance: Processing that is necessary to fulfil our contractual obligations to you as an ace67 account holder — for example, processing your deposits and withdrawals, or operating your account.
  • Legal Obligation: Processing that is required to comply with applicable laws — for example, identity verification for anti-money laundering compliance, or retaining transaction records as required by financial regulations.
  • Legitimate Interests: Processing that is necessary for ace67's legitimate business interests, provided those interests are not overridden by your rights — for example, fraud detection, platform security, and improving our services.
  • Consent: Processing based on your explicit consent — for example, sending you marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

5 Sharing Your Data

ace67 does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are required to handle it responsibly:

  • Payment Processors: bKash, Nagad, and Rocket receive the financial information necessary to process your transactions. These providers operate under their own privacy policies and are subject to applicable financial regulations.
  • Identity Verification Providers: Third-party KYC (Know Your Customer) services may receive your identity documents and personal details to verify your identity as required by our compliance obligations.
  • Game Providers: Third-party game studios whose titles are available on ace67 may receive anonymised or pseudonymised gaming data necessary to operate their games and detect cheating.
  • Regulatory and Law Enforcement Authorities: ace67 may be required to disclose your personal data to regulators, law enforcement agencies, or courts where required by applicable law or a valid legal order.
  • IT and Security Service Providers: Companies that provide hosting, security monitoring, and technical infrastructure services to ace67 may have access to personal data as part of their service delivery, subject to strict data processing agreements.
Important: ace67 never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

6 Cookies and Tracking

ace67 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit ace67.games.

We use the following types of cookies on ace67:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on ace67.
  • Analytics Cookies: Help us understand how players use ace67 — which pages are visited most, where players encounter issues, and how the platform can be improved. Data collected is aggregated and anonymised.
  • Marketing Cookies: Used only if you have consented to receive personalised promotions. These help ace67 show you relevant bonus offers based on your activity on the platform.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the ace67 platform. For more details on the specific cookies used, please contact our support team.

7 Data Security

ace67 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the ace67 platform.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Access controls that restrict which ace67 staff members can access personal data, based on the principle of least privilege.
  • Regular security audits and vulnerability assessments of the ace67 platform and infrastructure.
  • Incident response procedures to detect, contain, and report data breaches in a timely manner.
Security Tip: You also play a role in keeping your ace67 account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact ace67 support immediately if you suspect unauthorised access to your account.

Despite our best efforts, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal data, ace67 will notify you and the relevant authorities as required by applicable law.

8 Data Retention

ace67 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

  • Account Data: Retained for the duration of your account and for a period of up to 5 years after account closure, as required for legal and compliance purposes.
  • Transaction Records: Financial transaction records are retained for a minimum of 5 years in accordance with anti-money laundering regulations.
  • Gaming History: Retained for the duration of your account and for up to 2 years after account closure for dispute resolution and responsible gaming monitoring purposes.
  • Support Communications: Retained for up to 2 years after the resolution of the relevant support case.
  • Marketing Preferences: Retained until you withdraw your consent or request deletion.

When personal data is no longer required, ace67 will securely delete or anonymise it so that it can no longer be linked to you as an individual.

9 Your Rights

As a player on ace67, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected].

Right of Access

Request a copy of the personal data ace67 holds about you, along with information about how it is used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held by ace67.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

Right to Restriction

Request that ace67 restricts the processing of your data in certain circumstances, for example while a dispute is being resolved.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service provider.

Right to Object

Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.

Response Time: ace67 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

ace67 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on ace67 or attempt to use the platform in any way.

If ace67 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on ace67, please contact us immediately at [email protected].

We encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. ace67 also supports the use of age verification tools to help ensure that only eligible adults can register and play.

11 Changes to This Policy

ace67 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, ace67 will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how ace67 protects your privacy.

Your continued use of the ace67 platform after the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you may request account closure by contacting our support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ace67 handles your personal data, please get in touch with us. We take all privacy enquiries seriously and will respond as promptly as possible.

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: We aim to respond to all privacy enquiries within 5 business days
Related Policies: This Privacy Policy should be read alongside the ace67 Terms and Conditions and Responsible Gaming policy for a complete picture of your rights and obligations as an ace67 player.
Play With Confidence

Your Privacy Is Safe at ace67

Now that you know how ace67 protects your data, you can play with complete confidence. Register your account today and experience fast payments, fair games, and genuine support.